OPRA 2024 Spring Conference: A Business Retreat

FAQs

Why attend?

  • Tailored for leadership teams.
  • Enhance your business practices for long-term sustainability.
  • Prepare for the future challenges and opportunities ahead.
  • Elevate the quality of services provided to your community.
  • Engage in insightful discussions and workshops.
  • Network with industry peers and experts.
  • Gain actionable strategies to thrive in an evolving landscape.
  • Explore our exhibitors' offerings! Our exhibitors provide a wide range of products and services, including adaptive equipment, assistive technology devices, insurance, special education materials, healthcare services, and much more!

Registration

Why is attendance structured by track rather than allowing attendees to choose sessions individually?

Organizing by professional role or title facilitates networking and collaboration among peers with similar responsibilities, challenges, and expertise, fostering more targeted discussions and knowledge exchange. We won’t always organize the conference this way, but with Spring's business focus, we wanted attendees to have more opportunity to engage with similarly-situated peers.

Modify Your Registration

If you need to modify your registration, email Melissa Fannon: mfannon@opra,org


Cancellations, Substitutions & Transfer Policies

ATTENDEES

All requests for cancellations, substitutions and transfers must be made by 11:59 pm EST on April 1, 2024.

Cancellations: Full refunds,  will be granted for registrations canceled on or before April 1, 2024. Unfortunately, no refunds will be processed on or after April 1, 2024.

Substitutions: Each registrant is eligible for one substitution provided that (1) the substitution request is submitted in writing via email to mfannon@opra.org , and (2) the registration is transferred to another employee within the original registrant's organization. Please note that substitutions from individuals outside the original organization are not permitted. 


Exhibitors

Who exhibits at the conference?

OPRA Conferences are the premiere gathering of community-based I/DD service providers and the community of practitioners that support these providers. The organizations that exhibit at the Conference offer products and services that are relevant to leaders at all levels of the organizations that comprise the Conference audience.


CEUs

Can I receive continuing education credits for attending?

Certainly! OPRA is pleased to offer continuing education credits. Upon completion of mandatory evaluations following each attended session, instructions on how to request credits will be provided onsite at the conference.


Directions

Glass City Center

Getting Here

Toledo is a great travel destination and easily reachable via I-75, I-23 and the Ohio Turnpike. Air travelers can easily get to downtown Toledo from the international Detroit Metro Airport (DTW) which is only 45 minutes (42 miles) away via I-275 and I-75.

Parking

Glass City Center is surrounded by a number of parking options. All provide accessible routes to the Center. As with all covered garages, there are height restrictions.

Please click here for details and maps of public parking locations.

  • Glass City Center Garage (entrance on Monroe Street) Also connects to Huntington Center via enclosed skywalk has a height limit of 8’2″.
  • Port Lawrence Garage (entrance located on St. Clair, connects to Glass City Center via enclosed skywalk) has a height limit of 7’0″.
  • There are many more parking options with accessible paths of travel to Glass City Center’s ground level entrances including outside surface lots located at Washington and Summit.
  • Hotel Valet Parking
    $25/day Valet Parking is available to those staying at the Hilton or Homewood Suites.
  • $15/day for self-parking or there is an hourly rate

Toledo

Why Toledo?

Experience the renovated stunning Glass City Center. Toledo is conveniently located at the "Crossroads of America" (Ohio Turnpike 1-80/90 and I-75).

You can feel the excitement in the air with the revitalization taking place in the Toledo region. The Hensville Entertainment District, Promenade Park, and the Downtown Outdoor Refreshment Area (DORA) are accented with live music every night of the week. There's a wide variety of locally-owned restaurants throughout the city that will make for a unique and enjoyable event!.

Did you know?

Destination Toledo is helping pave the way for Toledo, Ohio as a Certified Autism Destination. We aim to provide a welcoming and inclusive experience as visitors on the autism spectrum and their families discover Toledo. 

Visit Destination Toledo for local guides and more!


Meals

What meals are included?

  • Thursday: Continental Breakfast, Breaks, Lunch, and Exhibitor Happy Hour + a Sponsored Nightcap Option
    Dinner arrangements are at your discretion. For a list of available options click Here
  • Friday: Light Breakfast, Brunch and Breaks

Food Outlet: Additionally, you have the flexibility to choose and purchase grab-and-go items independently at the Glass City Center 1st Floor at:  The Bench  (Hours: 8 am to 3 pm daily)


Dress Code

We're going for a business casual vibe. But don't stress about fancy shoes—rock those sneakers for comfort, especially since we'll be on our feet a lot in the Glass City Center when you head over to your breakout sessions.


General Conference Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org


 

Agenda-At-A-Glance

Wednesday, May 1

12:00 pm - 2:00 pm OPRA Board Meeting
2:00 pm - 4:00 pm Optional: Pre-Conference Training - DD Business 101
2:00 pm - 5:00 pm Exhibitor setup


Thursday, May 2

7:30 am Registration opens
7:30 am - 5:00 pm Exhibit Hall
8:00 am - 9:00 am Continental Breakfast
9:00 am - 9:30 am Welcome
9:30 am - 10:30 am Business Panel
10:30 am - 10:45 am Break
10:45 am - 11:45 am Sponsored Sessions
11:45 am - 1:00 pm Networking Lunch with the Exhibitors
1:00 pm - 2:00 pm Sessions
2:00 pm - 2:30 pm Visit Exhibitors & Networking Break
2:30 pm - 3:30 pm Sessions
3:30 pm - 4:00 pm Visit Exhibitors & Networking Break
4:00 pm - 5:00 pm Sessions
5:00 pm - 6:00 pm Exhibitor Happy Hour
at your leisure Dinner on own
8:00 pm - 9:30 pm Nightcap at the Blarney Irish Pub


Friday, May 3

8:00 am - 12:45 pm Information Desk
8:00 am - 9:00 am Continental Breakfast
8:30 am - 11:30 am Exhibit Hall
9:00 am - 10:00 am Team Debriefs
10:00 am - 11:00 am Mimosa Mingle Brunch with the Exhibitors
11:00 am - 12:30 pm Concluding Keynote: Team Debriefs and Reflections

Click Here to Register


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org


 

CLICK HERE TO REGISTER

Registration Fees

MEMBERS NON-MEMBERS

Individual Registration: $350

Group Registration

  • $350 each for the first two registrants
  • $300 each for the 3rd person and subsequent registrants

Registration fee:

$700 per person

Registration also includes:

  • Breakfast, Breaks, Lunch, Brunch, and Special Events

**On-site registration is unavailable**


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org


HEADLINE SPONSOR

 Headline Sponsor

Exhibitors and Sponsors

Registration is closed - we are sold out for Exhibit Space.


Thank you Sponsors!

Headline Sponsor

Headline Sponsor


Platinum Sponsors

BRADYWARE Jazz Pharmaceuticals
Reidy Medical Supply Vorys
     

Business Panel Sponsor

Opening General Session


Closing Keynote Sponsor

GALLAGHER


Gold Sponsors

Gold Sponsore


Lunch Sponsors

Insocial Safedose

Brunch Sponsors

Community Fund Ohio Brunch Sponsor

 


Bronze Sponsors

Bronze Sponsor: HealthDirect Therap Bronze Sponsor

Breakfast Sponsors

Primary Solutions Mutual of America

 


Host Sponsor
Destination Toledo


Questions?

Contact Melissa Fannon, Director of Events and Strategic Partnerships

 

Hotel & Travel

CONFERENCE VENUE

Toledo Glass City Center

 

HOTEL

Hilton Garden Inn Host Hotel

Please refer to the Destination Toledo for optional Hotel Recommendations 

 


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org

Agenda

 OPRA 2024 Spring Conference: A Business Retreat Printable Schedule - Click Here  OPRA 2024 Spring Conference: A Business Retreat Session Details - Click Here

Click Here to Register

2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 1
(OPTIONAL Pre-Conference Training)
WEDNESDAY, MAY 1ST
DAY & TIME  
Wed. 05/01
2:00pm - 4:00pm
Session 1 - Pre-Conference Training - DD Business 101
Kristi Black, Nineteen Services & Clay Weidner, DODD
Training description: 

Through insightful discussions and practical examples, participants will gain a deep understanding of cost-reporting, rate models and the important role that data plays when it comes to future investment and policy decisions.  The session will also provide the participants with opportunity to learn more about billing procedures, learn to identify and avoid common billing mistakes, and explore solutions to address system concerns. Whether you're a seasoned provider or new to the field, this session promises valuable insights to optimize your billing practices and enhance overall revenue management.

2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 2
THURSDAY, MAY 2ND 
DAY & TIME  
Thurs. 05/02
9:00am - 9:30am
OPENING & WELCOME 
Thurs. 05/02
9:30am - 10:30am
Session 2 - TOLEDO BUSINESS LEADERSHIP - Panel: 
Brent Cousino, Browning Cousineau Corp., Ryan Laskey, Dana Inc. & Jayme Mazur, Destination Toledo
 
  Brittco giv Gladedgy NextGen Therap
Thurs. 05/02
Sponsor Sessions
10:45am - 11:45am
Sponsored Session Sponsored Session Sponsored Session Sponsored Session Sponsored Session
Compliance Using Brittco - It Doesn't Get Easier Than This The Provider's Edge:  Find and Unleash the Hidden Potential in Your Agency Mastering Emotional Intelligence (EI) for IDD Leadership Success: Unveiling the Power of Six EI Competencies How our Agency is doing Tech First. Ohio providers sharing their technology initiatives Person-Centered/Data Driven EHR demo/Q&A
Scott Flowers
Brittco
Evan Anderson
giv.plus
Stacy Sufka
Gladedgy
Ken Smith
NextGenAT, Inc.
Julie Bowden
Therap Services
 
11:45am - 1:00pm NETWORKING LUNCH WITH EXHIBITORS
           
  Executive Leadership Program Design Business, Finance & Operations Human Resources Supervision & Customer Service
Thurs. 05/02
Breakout Sessions
1:00pm - 2:00pm
Session 3 Session 4 Session 5 Session 6 Session 7
Strategic Fusion:  Boundless and Koinonia's Path to Success  Beyond Buzzwords: Understanding the Power of Organizational Culture The Business of Caring Navigating Unionization: Insights for HR Professionals and Management Empowering Frontline Supervisors: Insights from Toledo's "Best Places to Work"
Patrick Maynard & Diane Beastrom
I Am Boundless, Inc.
Dan Connors
St. Joseph Home of Cincinnati
Scott DeLong
CRSI
Nelson Cary
Vorys
Tim Menke, LOTT Industries &
Yvonne McNulty, Plante Moran
 
  Executive Leadership Program Design Business, Finance & Operations Human Resources Supervision & Customer Service
Thurs. 05/02
Breakout Sessions
2:30pm - 3:30pm
Session 8 Session 9 Session 10 Session 11 Session 12
Next Gen Managed Care: Navigating Medicaid, Building Alliances and Transforming Service Delivery  Applying Quality Improvement Principles into Practice Development: Fundraising and Beyond Process Improvement for Onboarding and Beyond The 3-Keys To Leadership
Greg LaManna
Anthem
Erin Brigham, CareSource &
Shelly Milvet, United Health Care
Julia Hage, Anne Grady; Kim Finch, Buckeye Broadband; John Jones, HOPE Toledo & Billy Mann, Boys and Girls Clubs of Toledo  Tracy Owens
The Ohio State University
Zakiya Renea
Boutique Business Solutions
 
  Executive Leadership Program Design Business, Finance & Operations Human Resources Supervision & Customer Service
Thurs. 05/02
Breakout Sessions
4:00pm - 5:00pm
Session 13 Session 14 Session 15 Session 16 Session 17
The Confetti Connection: Build a Professional Network that Pops Leveraging Lived Experiences in Person-Centered Planning  Building Sustainable Futures Reinvigorating Your Employee Benefit Packages Transforming Perspectives: The Future of Disability Services
Greg Peters
Reluctant Networker
Dr. Becca Monteleone, PhD. &
Dr. Ally Day, PhD.
University of Toledo
David Cutri, CPA, CISA, CIA
University of Toledo

Suzi Tamborelle
Arthur J. Gallagher

Katie Hunt-Thomas, The Ability Center; Sarah Heldmann, Wood Co. Board of DD & Dawn Bentley, CAIRE, LLc
 
Thurs. 05/02
5:00pm - 6:00pm
EXHIBITOR HAPPY HOUR
Thurs. 05/02
8:00pm - 9:30pm
OPRA NIGHTCAP - Blarney Irish Pub (Murray Room)

 

2024 OPRA SPRING CONFERENCE: A BUSINESS RETREAT SCHEDULE - DAY 3
FRIDAY, MAY 3RD 
DAY & TIME Executive Leadership Program Design Business, Finance & Operations Human Resources Supervision & Customer Service
Fri. 05/03
Breakout Sessions
9:00am - 10:00am
Session 18 Session 19 Session 20 Session 21 Session 22
Track Debrief  Track Debrief Track Debrief Track Debrief Track Debrief
OPRA Staff Facilitator: 
Pete Moore, President & CEO
OPRA Staff Facilitator: 
Teresa Kobelt, Chief Innovation Officer
OPRA Staff Facilitator:
Scott Marks,
Vice President
OPRA Staff Facilitator:
Christine Touvelle, Director of Advocacy
OPRA Staff Facilitator:
Rachel Hayes, Director of Residential Services
 
Fri. 05/03
10:00am - 11:00am
MIMOSA MINGLE BRUNCH with the EXHIBITORS
 
Fri. 05/03
11:00am - 11:30am
Team Debriefs and Reflections with Alex Sheen
Fri. 05/03
11:30am-12:30pm
Session 23 - "The Power of a Promise" - Closing Keynote Address - Alex Sheen

 

Questions? Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org